Posted 12 days ago
Job Title: Manager of Sales
Salary: $110,000 +bonuses
Pivot HR Services is pleased to present this Manage of Sales role on behalf of our valued client, Associated Fire Safety Group
About us:
Based in Burnaby, BC, Associated Fire Safety Group has proudly supplied and serviced top-quality products to Fire and Rescue Services throughout Western Canada since 1994. We are committed to building enduring relationships based on trust, integrity, and exceptional service.
Our Mission Statement:
“At Associated Fire Safety Group, we provide our customers the same level of commitment and professionalism that they devote to their communities.
We support First Responders by providing high quality products, maintenance services, and support while establishing mutually respected and lasting partnerships.”
Who We Are:
Associated Fire Safety Group Inc, a major player in Western Canada for the supply and maintenance of firefighting equipment, is looking for a new member to join the team. The company has grown over the last 30 years to currently being a dominant player in the supply of firefighting equipment in BC, Alberta, Saskatchewan and the Yukon. We pursue excellence in customer service, strive for continual improvement and develop insights in every part of our business. The customers we are lucky enough to support will be customers for life, and as such this unique industry is heavily weighted on relationships, trust, and communication - qualities we look for in all our employees.
Role Overview:
As the Manager of Sales at Associated Fire Safety Group, you will play a pivotal role in driving our sales strategy and ensuring the growth and success of our business. Your responsibilities will include building strong client relationships, maximizing revenue, and leading a dynamic sales team. Additionally, you will be tasked with fostering a trustworthy environment within the sales team and developing a deep understanding of our high-quality product lines. This role demands a strategic thinker with a passion for customer satisfaction and a proven track record in sales management.
Key Responsibilities:
Sales Strategy Development: Collaborate with the senior management team to develop a comprehensive sales strategy that aligns with the company's growth objectives and mission. Implement effective sales plans to penetrate new markets and expand our customer base.
Team Leadership: Lead and inspire the team, providing guidance, motivation, and coaching to achieve individual and team targets. Foster a positive and collaborative team culture, encouraging continuous learning and development.
Business Development: Identify new business opportunities and potential clients in the fire safety industry. Build strong relationships with key stakeholders and decision-makers to drive business growth and expand market presence.
Sales Performance Monitoring: Develop and implement performance metrics and KPIs to measure the success of sales strategies. Regularly analyze sales data and provide reports to senior management for strategic decision-making.
Customer Relationship Management: Ensure exceptional customer satisfaction by maintaining strong relationships with existing clients and addressing their needs effectively. Act as a point of escalation for customer issues, ensuring timely resolution and customer retention.
Sales Training and Development: Develop and execute sales training programs to enhance the skills and knowledge of the territory management team.
Market Research and Analysis: Stay abreast of industry trends, competitors, and market developments. Utilize market insights to identify potential growth areas and adjust sales strategies accordingly.
Budget and Forecasting: Collaborate with the senior management team to develop sales budgets and revenue forecasts. Monitor and manage sales expenses to ensure adherence to the budget.
Collaboration with Operations: Work closely with the Director of Operations to ensure a seamless coordination between sales and operational activities. Maintain open communication to address customer needs and optimize service delivery.
Qualifications and Experience:
-Bachelor's Degree in Business, Marketing, or a related field preferred, but equivalent experience will be considered
-A minimum of 8 years of progressive experience in sales, with at least 5 years in sales management, preferably in the fire safety or related industry.
-Proven track record of achieving and exceeding sales targets, with a strong understanding of sales methodologies and techniques.
-Familiarity with CRM software, experience with Salesforce a strong asset.
-Proficiency in the full Microsoft Office Suite.
-Proficiency in ERP systems with demonstrated working experience. Excellent leadership and team building skills, with the ability to motivate and develop a high-performing sales team.
-Proven experience onboarding, training, and mentoring a team.
-Exceptional communication and negotiation skills, both verbal and written.
-Experience in analyzing sales data and market trends to inform strategic decision making.
-Strong business acumen and a customer-centric approach to sales and relationship management.
The right person for this role will be/have:
-Strong leadership experience with a hands-on approach to management.
-A passion for our product lines and being willing to go to any extra length to make sure the sales team and customer needs are taken care of.
-Willingness to travel to our customers and branches in Western Canada.
-A visionary leader with a passion for driving sales growth and achieving results.
-A strategic thinker with the ability to innovate and adapt in a competitive market.
-Excellent interpersonal skills and a positive attitude, fostering positive relationships with clients and team members.
-A customer-oriented mindset, dedicated to delivering exceptional service and solutions.
-Strong business ethics and a commitment to upholding the company's values of trust and integrity.
-Resilience and the ability to thrive in a fast-paced and dynamic work environment.
-A collaborative and inclusive approach, valuing diverse perspectives and contributions.
Pivot HR Services in Burnaby, British Columbia, Canada
